Introducing Our New Product:
Driver Number Collection
Streamline the collection of Motor Driver's Numbers and cut down on internal costs with Circulator’s advanced automation technology. Our solution ensures efficient data gathering for your validation, helping you save time and resources while maintaining accuracy and compliance.
Calculate Internal Costs & Savings with Circulator
How Broker Cost Estimations Are Calculated
Our cost estimations are designed to provide accurate and transparent pricing. Here's a detailed breakdown of our process:
1. Postage Costs:
- For policies without a valid email or mobile contact, postage costs are estimated at an average of €1.80 per policy for sending one letter.
- These estimates do not include costs for sending reminders.
- Circulator's cost does not include any postage costs
2. Email Costs:
- The cost of sending emails is calculated based on Full-Time Equivalent (FTE) time.
- We have estimated for 3 reminders sent to 90%, 70% and 50% of the total Emails sent
3. SMS Costs:
- SMS costs are averaged at €0.05 per SMS sent.
- We have estimated for 3 reminders sent to 90%, 70% and 50% of the total SMS sent
4. Time Calculation:
- Time is calculated based on an average FTE salary of €30,000 per annum.
- For policies with one driver, calls are estimated to take an average of 3 minutes each.
- For policies with more than one driver, calls are estimated to take an average of 6 minutes each.
5. Response Rate Allowance:
- We account for 10% of emails eliciting a response with the required details after the first email, reducing the number of necessary outbound calls accordingly.
This comprehensive approach ensures our cost estimations are as accurate and reflective of real-world scenarios as possible, helping you manage your budget effectively.
How Circulator’s Collection Automation Works
Solution Benefits
EFFICIENCY
Enable your team to focus on new business and sales instead of spending time chasing customers for Driver Numbers.
RESOURCES
Reduce the internal costs of collecting your back book of Motor Driver's Numbers with Circulator's automated solution.
STREAMLINE
Optimise your internal processes by integrating automated digital communications to customers based on Driver Number Validation
01
COMPLIANCE COPIES
A COPY OF EVERY CUSTOMER COMMUNICATION WILL BE BCC’D TO THE BROKER
02
SECURITY & COMPLIANCE
ISO27001 [2022] CERTIFIED AND INDEPENDENTLY AUDITED
DATA & COMPLIANCE
OBTAIN A COMPLETE AUDIT TRAIL FOR ALL CUSTOMER COMMUNICATIONS
— DATE AND TIME-STAMPED
— GDPR COMPLIANT
— SECURE SYSTEM AND ENVIRONMENTS
— AUTOMATED DATA PURGE
Ensure comprehensive tracking and compliance with our robust audit trail solution.
Brokers working with circulator
"Renewal numbers have increased by over 50% from 2020 to 2021. By implementing early renewal notifications using both email and SMS our numbers have significantly increased.
We also get full visibility on how our customers are engaging with our communications."
"We have fully automated and digitised our renewal process across all personal lines products. Our renewal process is now a series of emails determined by behaviour and policy renewal. Our digital communications assist with driving customers to our online portal which reduces our cost-to-serve and improves our customer's experience."
"We rely heavily on Circulator for high volume and quick turnaround SMS communications. We use their SMS application to send renewals, quote chasers, win back, lapsed and localised communications. Circulator is a key partner in driving both online and offline sales for us. We have recently started to use Circulator for our own internal staff communications."